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Privacy Policy

Last Updated: March 15, 2025

Gigapixel AI Ltd. ("we", "our", or "us") operates the website ("Service") that provides image upscaling and enhancement services. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Introduction

Information Collection and Use

When using our Service:

  • We collect basic information such as IP address, browser type, and pages visited
  • We use cookies to improve your browsing experience
  • We may collect email addresses if you subscribe to our newsletter or contact us
  • We temporarily process images you upload for the purpose of upscaling and enhancement
  • We do not collect, store, or process any content you upload through our platform unless explicitly required for providing our services
  • Information collected is used solely to maintain and improve our Service

Image Processing and Storage

Gigapixel AI service processes user-uploaded images:

  • Images you upload are processed by our AI system to enhance resolution and quality
  • Uploaded images are stored temporarily and deleted after processing unless you choose to save them
  • We do not use your images for training our AI models without explicit consent
  • You retain all rights to the images you upload
  • We implement security measures to protect your uploaded content

Cookie Usage

Our website uses the following types of cookies:

  • Essential cookies: To ensure basic website functionality
  • Analytics cookies: To help us understand website usage patterns
  • Preference cookies: To remember your settings and preferences

You can control or delete cookies through your browser settings

Data Security

  • We use HTTPS encryption for all website traffic
  • We implement standard security measures to protect any collected information
  • We regularly update our website security measures
  • We do not store sensitive personal information unless necessary for service provision
  • Any emails or contact information you provide is stored securely

Third-Party Services

Our website incorporates the following third-party services:

  • Analytics services to monitor website performance and user engagement
  • Cloud storage services for temporary image processing
  • Email newsletter services if you subscribe to our updates

Your Rights

  • You have the right to request information about what data we hold about you
  • You can request deletion of your personal information and uploaded images
  • You can unsubscribe from our communications at any time
  • You can request details about how your information is used
  • To exercise these rights, contact us through the provided email address

Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected
  • Uploaded images are stored temporarily and deleted after processing unless you choose to save them
  • We will securely delete your data when it is no longer needed for legitimate business purposes
  • Account information may be retained for a reasonable period after account closure for business and legal purposes

Children's Privacy

  • Our Service is not directed to individuals under the age of 13
  • We do not knowingly collect personal information from children
  • If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information

Contact Us

For any questions or concerns regarding this privacy policy, please contact us at: [email protected].